Setting up a service

We can help with your complaint about how a provider behaved when selling you a product or service, including what information they provided. We can also help with complaints about contracts that you didn’t agree to.

We can help with your complaint about problems that happened when you transferred an existing service from one provider to another.

We can help with your complaint about problems connecting or disconnecting your landline, mobile or internet service, or having your service mistakenly disconnected.