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Resources

We have resources available to help you learn about who we are, what we do, and how you can make a complaint with us. 

Brochures and flyers

Order our brochure and flyers, or download digital copies.

Translations

Information about our service is available in 37 languages.

Outreach

We look for ways to reach people, small businesses, and communities who need our help by finding and connecting with community organisations. Book a webinar or request our attendance at your event.

Media library

Watch and share our educational videos on the TIO.

Factsheets

We have a number of factsheets about common questions we receive.

Accessibility

Our goal is to make it easy for everybody to use our service. We have information available in Auslan and Easy Read.

News

Stay up to date on the latest news or sign up to our media releases and enewsletter. 

Reports

View our quarterly data reports, Annual Reports or systemic investigations.

Submissions

View our policy submissions. 

Reconciliation Action Plan

Read our Reconciliation Action Plan.

Free, fair and independent help for phone and internet complaints.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.