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Reconciliation Action Plan

Download our Reflect Reconciliation Action Plan

TIO Reflect Reconciliation Action Plan 2020

Our Reflect Reconciliation Action Plan 2020-21

"The Telecommunication Industry Ombudsman proudly stands with Aboriginal and Torres Strait Islander peoples from all nations across this land and supports the national reconciliation movement. With this Reflect Reconciliation Action Plan (RAP) we affirm our commitment to a just, equitable, and reconciled Australia.

"We acknowledge reconciliation starts with everyone."

Judi Jones, Ombudsman


November 2020

Free, fair and independent help for phone and internet complaints.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.