Work With Us
Career at the TIO
At the TIO we are always on the lookout for passionate and engaging individuals who want to be part of a team and believe in providing a high standard of service. If you are interested in working with us, you can view our opportunities or expressions of interest below.
Assistant Ombudsman - Early Resolution
|6||Full-time||Permanent||Apply via Seek||TIO - AO ER Position Description (30.10.19).pdf|
Early Resolution Officer
6 Month Temp
(Potential for Perm)
|PD - Grade 1 - Early Resolution Officer.pdf|
|Dispute Resolution Officer||2||Full-time||
Expressions of interest
|PD - Grade 2 - Dispute Resolution Officer.pdf|
|5||Full-time||Permanent||Apply via Seek||PD - Improvement Lead G5 - Nov 2019.pdf|
|4||Full-time||Permanent||Apply via Seek||PD - Improvement Specialist G4 - Nov 2019.pdf|
Policy & Systemic Issues Specialist
|4||Full-time||Permanent||Apply via Seek||PD - Policy & Systemic Issues Specialist - Nov 2019.pdf|
Senior Systemic Issues Investigator
|3||Full-time||Permanent||Apply via Seek||PD - Senior Systemics Issues Investigator G3 - Nov 2019.pdf|
Please contact our People & Culture Team for any questions via email@example.com
We are always developing our support for the health and well-being of our people and adapting to feedback on what would make the Telecommunications Industry Ombudsman a better place to work. Currently our wellness offerings include:
- Sit to stand desks for every employee
- Subsidised on-site neck and shoulder massages
- Fresh fruit delivered twice a week
- Flu vaccinations
- Comprehensive EAP program
Employee Assistance Program
Free and confidential support that provides lifestyle and coaching services for you AND your family. In addition to personal counselling through Employee Assist, you can access five other streams including, career, money, lifestyle, conflict and manager assist.
Our Social Committee promotes a positive social well-being for all employees through a range of diverse events and activities. There is a yearly calendar that has events such as social nights, footy tipping, competitions, charity events (e.g. RSPCA cupcake day) and a Christmas Party, all at no cost to you!
Generous Leave Provisions
Parental leave: For primary carers, 16 weeks paid for mothers giving birth and 11 weeks paid for partners. This is in addition to unpaid leave entitlements. Annual leave: 28 days annual leave (that’s 8 more than the National Employment Standards).
Salary packaging as a Rebatable Employer
As a not-for-profit organisation we are recognised as a ‘rebatable employer’ by the Australian Tax Office (ATO) which means we can offer salary packaging. This initiative can provide beneficial tax savings for many people. We offer general salary packaging, solutions cards and novated leasing of cars.
Reward and Recognition
We recognise great employee performance that’s in line with our values and also service recognition.
Close to Southern Cross Station, our light, bright office has a 4.5 star energy rating, bicycle cage access, three stream recycling waste program and an array of plants to promote health and well-being.
Books and Gifts Direct
A selection of books and gifts delivered once a fortnight to TIO for staff purchase at discounted price. A portion of each sale is donated to charity.