خدمات ما رایگان و مستقل است. این به آن معناست که شما هزینه ای پرداخت نمی کنید و ما جانبداری از هیچ طرفی نمی کنیم.
قراردادها: آیا با موردی موافقت کردید که آن را دریافت نکردید؟
قبض ها: آیا فکر می کنید که قبض تان اشتباه است یا برای پرداخت آن با مشکل مواجهید؟
In effect from 1 July 2025
The TIO expects providers to take steps to understand and respond to a consumer’s financial situation when debt issues arise.
People should have confidence their provider will try to resolve debt issues before it impacts their finances and credit records.
Good industry practice also encourages providers to consider individual circumstances and the fairest way to treat the debt as a result.
The TIO’s Good Industry Practice Guide on Credit Management covers:
Kan nih cu zalong tein le man loin thil remhnak lei a ttuanmi kan si. Chim duhmi cu phaisa na pek a herh lai lo i kapkhat lei lawng tanh in thil kan tuah lo.
Bağımsız ve ücretsiz hizmet sunuyoruz. Böylece siz ödeme yapmıyorsunuz, biz de taraf tutmuyoruz.
Sözleşmeler: Anlaşmanızda kabul ettiğiniz bir hizmeti almadınız mı?
Tajaajilli keenya kan of-danda'aa fi bilisa ta'edha. Kana jechuun homaa hin kaffaltani akkasumas nutiis waantoota biroo isin irraa hin fudhannu.
Waliigaltewwan: Wanta hin arganne irrattii waliigaltanii beektuu?
That page has been moved or deleted, sorry about that.
You can return to the homepage or click here to make a complaint
Our submission to the ACCC's Digital Platform Services Inquiry interim report on app marketplaces can be found here.
Dịch vụ của chúng tôi miễn phí và độc lập. Nghĩa là quý vị không phải trả tiền và chúng tôi không đứng về bên nào.
Hợp đồng: Quý vị không nhận được điều quý vị đã thoả thuận phải không?
Our submission to the OAIC's consultation on draft CDR Privacy Safeguard Guidelines is available to download here.
"The Telecommunication Industry Ombudsman proudly stands with Aboriginal and Torres Strait Islander peoples from all nations across this land and supports the national reconciliation movement. With this Reflect Reconciliation Action Plan (RAP) we affirm our commitment to a just, equitable, and reconciled Australia.
"We acknowledge reconciliation starts with everyone."
Judi Jones, Ombudsman
November 2020