Quick exit

Chin Hakha (Chin Hakha)

Phone siloah internet he pehtlai in lungtlinlonak/tlamtlinlonak hna kha ttha tein kan remh khawh.

Kan nih cu zalong tein le man loin thil remhnak lei a ttuanmi kan si. Chim duhmi cu phaisa na pek a herh lai lo i kapkhat lei lawng tanh in thil kan tuah lo.

Sehthilri in pehtlaihnak lei Rianttuannak Ombudsman nih atanglei hna in kan in bawmh khawh:

  • Hnatlaknak sermi hna: Na ngah/hmuh lomi thil pakhat kha hnatlaknak na rak tuah maw?

  • Hman Man Hna: Na hmanmi man hna cu an palh asiloah pek dingah harnak na ngei maw?

  • Palhnak le na hmanmi thil rianttuan hman lomi hna: Na phone asiloah na internet hmanmi cu ttha tein rian a ttuan lo maw?

  • Pehtlaihnak Rawh: Na phone asiloah na hmanmi internet cu hman khawh ti loin a cet maw?

  • Leiba Khawlnak: Na leiba asilomi kha cham dingah an in hal maw?

  • Zuarzamh ningcang: Na cawk khawh lomi thil asiloah timhlamhnak hna kha an in zuarh bal maw?

Nangmah le phone/internet petu hna he rian kan ttuan tti ning

Nangmah, asiloah na chawnh piakmi hna nih, phone asiloah internet pawl an hman ahcun, bawmhnak kan in pek khawh. Cucu, inn asiloah a hmemi chawllehnak caah hmanmi zong a si kho. A tanglei bantukin rian kan ttuanning cu asi:

  1. Na lungtlinlonak/tlamtlinlonak kha na phone/internet petu he a phi kawl ding naa zuam.

  2. Phone/internet petu nih na lungtlinlonak an in tuah piak lo ahcun, rak kan chawn.

  3. Kanmah nih lungtlinlonak/tlamtlinlonak caah bawmhnak pek khawh le pek khawh lo ding kha biachahnak kan tuah.

  4. Nangmah le na phone/internet petu he lungtlinlonak/tlamtlinlonak a phi kawlnak caah rian kan ttuan tti lai

  5. Phone/internet petu le nangmah karlak hnatlaknak a um kho lo ahcun, Ombudsman lei nih zeitin dah tuah a that bik lai ti kha biachahnak kan tuah khawhmi asi.

Midang bawmh halnak

Nangmah silole chawlehnak caah  tlamtlinlonak chim piaktu dingah pakhat khat na hawikom, chungkhar chungtel silole tangka lei ruahnak petu kha bawmhnak na hal khawh hna. Nawlpeknak catlap hna kha phone in na hal khawh asiloah kan website chungah na lak khawh.

Pehtlaihnak rak kan tuah

Na tlamtlin lonak pakhat khat hna cu kan website www.tio.com.au/complaints in theihternak na kan tuah khawh asiloah 1800 062 058 ah na kan chawnh khawh.

Hi hmun zongah cakuat in na kan kuat khawh PO Box 276, Collins Street West, VIC 8007 asiloah fax cakuatnak 1800 630 614 in na kan kuat khawh.

Hi zuk nih a langhter mi cu keh le orh hmai ii tonh in milem(figure) cu an lak kar ah a dir mi asi. Milem(figure) ii kehlei le orhlei karlak cu aa tluk ii a laifang ah a um.

Mirang holh silomi holh lehpiak na herh ahcun, hika 131 450 ah chawnh hna law kan mah he pehtlaih dingin an in bawmh lai. An nih cu man pek ahau lai lo.

A cunglei phone number hna hi mobile phone in na chawnh ahcun a man na dih kho.

Free, fair and independent help for phone and internet complaints.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.