Our phone service will be limited for the Victorian public holiday on Friday 25 September 2026.
Community engagement
We connect with people, small businesses and communities who need our help by building relationships with trusted community organisations.
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We work with trusted community organisations to reach people, small businesses and communities who need our help.
We focus on reaching disadvantaged and vulnerable communities, including First Nations people, culturally and linguistically diverse communities, people with disabilities, and those facing hardship or abuse. Our outreach includes community events, conferences, webinars and media.
You can find our upcoming events below:
Outreach events
Bring your bills day Moree Shire, NSW
Boggabilla (22 September 2026) and Toomelah (23 September 2026): Free events where people can get help with bills and financial issues from experts all in one place.
- Learn more about Bring your bills day Craigieburn - Southeast Community Links
Bring your bills day Craigieburn - Southeast Community Links
29 September 2026: A free event where people can get help with bills and financial issues from experts in one place.
- Learn more about Koori Knockout - Raymond Terrace, NSW
Koori Knockout - Raymond Terrace, NSW
2 - 5 October 2026: One of Australia's largest annual Indigenous sporting and cultural gatherings, featuring a massive knockout rugby league tournament across multiple divisions (men's, women's, and juniors) alongside cultural celebrations.
Order or download materials
You can download or order free brochures and flyers to share with your organisation or community.
Community webinars
Our community webinars are live sessions that help your team understand how we support people with phone and internet issues, including how our free, fair and independent service works, the common complaints we see, and how to support your clients or community. We offer tailored sessions for community organisations, financial counsellors, telcos and educators.
