National Reconciliation Week ended on 3 June. To celebrate this important week, the Telecommunications Industry Ombudsman offered employees the opportunity to join a 'self-paced' film festival, with a selection of short films and documentaries about a range of contemporary issues facing Aboriginal and Torres Strait Islander peoples.
Reconciliation is more than just a word: The TIO's self-paced film festival on contemporary issues facing Aboriginal and Torres Strait Islander peoples
8 June 2021
But reconciliation is more than just a word. Reconciliation takes action.
These films were selected to provide the learning and insights to inspire action. Employees were asked to write down their personal or team commitment to reconciliation, with the intention of sharing these visually around the TIO office space. The TIO also offered lunchtime sessions for employees to discuss the film they watched, and find out how it inspired action for them and their colleagues. The progress on the commitments made this National Reconciliation Week will be revisited later in the year.
Meghann Clark, Strategy & Regulatory Affairs Officer and Reconciliation Action Plan (RAP) working group member, shared her learnings from a recent education session at FCA Darwin with TIO employees. The session, run by Lynda Edwards, the TIO Consumer Panel’s Co-Chair, was called ‘Aboriginal and Torres Strait Islander Engagement Tips’.
"There wasn’t a single tip given that didn’t give me insight into how I can be a better ally to Aboriginal and Torres Strait Islander people in the way I work,” Meg said. "But that being said, many tips made me think about the personal side. This experience took me out of reflection, and to the actions I would next take – my personal #MoreThanAWord."
Last November, the TIO launched their Reflect Reconciliation Action Plan (RAP), as a demonstration of commitment to stand with the Aboriginal and Torres Strait Islander peoples.
You can read about the TIO's RAP here.
Questions?
For more information, email[email protected]
Stay up to date with the TIO
Sign up to our latest news, insights and tips to help you with your phone and internet problem
Related blogs
View all- BlogsRead more about Trust, reform and the future of telecommunications: Building a framework that works for everyone
Trust, reform and the future of telecommunications: Building a framework that works for everyone
23 Sept 2026
TIO Ombudsman Cynthia Gebert discusses trust, telecommunications reform and industry leadership, arguing that future regulatory change should focus on consumer outcomes, accountability and public confidence.
- BlogsRead more about Better outcomes need better telco rules
Better outcomes need better telco rules
17 Sept 2026
When phone and internet services fail, the impact can be immediate. People can be cut off from work, study, healthcare, support services and loved ones. As reliance on connectivity grows, so have expectations about reliability and getting help when things go wrong.