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Proud @ TIO promotes a safe and inclusive workplace

The Telecommunications Industry Ombudsman kicked off pride month by celebrating the launch of the new employee reference group Proud @ TIO.

Proud @ TIO is dedicated to promoting an inclusive work environment where LGBTIQ+ employees and their families and friends are accepted, valued and are free from prejudice and discrimination. Proud @ TIO works across the TIO and also with key stakeholders to ensure the TIO’s service is fair, inclusive and accessible to members of the LGBTIQ+ community.

James McDonald, Assistant Ombudsman Early Resolution and Proud @ TIO’s Executive Sponsor is “thrilled” to oversee the launch of such an important employee reference group.

“It is an absolute career highlight to be the launch sponsor for Proud @ TIO,” he said.

“It’s been a running start. We marched in Midsumma, have spoken with Intersex Human Rights Australia, made some really great changes to how we ask questions about our people so they feel seen, and have a wealth of feedback from the Australian Workplace Equality Index.

“I’m stoked we now get to do more good work so all of our colleagues who are LGBTQ or have a variation to their sex characteristics can feel safe and they can be their true and authentic self at work.”

Proud @ TIO aims to provide employees with the agency and influence to assist the TIO in understanding the needs of its LGBTIQ+ employees. The group will work with internal stakeholders on where the TIO can improve its LGBTIQ+ inclusion. The TIO will also consult with expert organisations about how to meaningfully support LGBTIQ+ employees and the wider community.

Ombudsman Judi Jones is delighted to see the launch of Proud @ TIO and supports formal LGBTIQ+ employee representation as a means to enhance inclusivity across the board.

“I had a great time at Midsumma 2020 and am glad our team was able to make it there, Covid safe, in 2021. I am excited to see what we can achieve with a great group of people supporting LBGTIQ+ colleagues and challenging us to be more inclusive as an employer and as a dispute resolution service."