Industry Board appointments strengthen TIO’s communication sector expertise

Matt Healy brings broad experience from government, technology and regulation. He’s served as a Director at the ACCC, held an executive role in an ASX‑listed technology firm and worked as a Senior Adviser to a Federal Minister. Matt also leads a multi‑university research project on AI and serves on not‑for‑profit boards.

Matt said, “I'm very much looking forward to contributing to the work of the TIO Board. At a time when trust in institutions is low and cost of living pressures are high, an effective consumer dispute resolution function like the TIO has never been more important. 

“The TIO has a strong track record in helping resolve matters for consumers and suppliers in an increasingly complex sector. As a director with industry experience, I'll draw upon my background in government, across telcos and in guiding regulation to progress the important work of the TIO.”

The TIO has also reappointed Maha Krishnapillai for a further three years. 

Reflecting on his reappointment, Maha said, “Telecommunications and the digital economy are critically important to our economy and community. I’ve loved the genuinely thoughtful discussions at the TIO Board, with the TIO & her team – and the opportunity to collaborate with people who are committed to the best outcomes for the TIO. 

“It’s given me valuable insight into the impact of our work and the importance of strong, diverse governance. Looking ahead, I’m excited to enhance the effectiveness of the TIO, improve stakeholder engagement, recognise industry challenges and to help the TIO evolve to meet the future.”