Empowering TIO communities - Book a TIO webinar

If your team supports people directly who experience phone and internet problems, the TIO can help with a free webinar on issues your clients or community care about.

Learn about the TIO from anywhere

TIO community webinars remove geographic barriers by giving community organisations support, no matter where you are based.

Whether you are in community legal, financial counselling, diasporic association, or a community interest group, your clients and community will benefit from the insights you gain into consumer rights and resolving phone and internet complaints.

“The team at TIO play a vital role in our continuing education program, helping to upskill our social work students on placement. These webinars don’t just build knowledge, they build confidence. Thanks to the skills developed through this partnership, our student social workers have been able to advocate for fair access to phone and internet services, ensuring that no one is left behind in an increasingly digital world.”

Fiona Scoullar, Health and Wellbeing Program Leader at Darebin Information, Volunteer & Resource Service

We talk about what matters to you

TIO community webinars are free and can be tailored to address the needs of the communities you serve.

TIO community webinars can be a path to:

• understand how the TIO’s service can help
• learn about how the TIO handles complaints
• get tips on dealing with particular phone and internet problems
• explore real complaint examples and outcomes
• ask your questions and hear unique insights from our experts.

We’ve helped organisations that play a frontline role in helping people experiencing financial hardship, housing insecurity, unemployment and other challenges.

Help your team help the community. Email us at [email protected] to book a TIO community webinar.