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Telecommunications Industry Ombudsman congratulates Stephen Rue on new role as NBN Co CEO

Commenting on the appointment of Stephen Rue as the new Chief Executive Officer of NBN Co, Telecommunications Industry Ombudsman Judi Jones says:

“Congratulations from the Telecommunications Industry Ombudsman to Stephen on his appointment as Chief Executive Officer.

“We also extend our very best wishes to Bill Morrow for his future and thank him for his supportive and collaborative approach in resolving complaints about phone and internet services.

“NBN Co and the Telecommunications Industry Ombudsman have a productive working relationship focused on providing a positive experience for residential consumers and small businesses, service providers and the wider telecommunications industry. We look forward to continuing this work under Stephen’s leadership.”



For all media enquiries please contact Sarah Carnovale on 0437 548 540 or

The Telecommunications Industry Ombudsman provides a free and independent dispute service for small business and residential consumers who have an unresolved complaint about their telephone or internet service in Australia.

Residential consumers and small businesses should contact or 1800 062 058.

The Telecommunications Industry Sector

The Telecommunications industry regulators are the Australian Communications and Media Authority (ACMA) Media enquiries to 02 9334 7719, 0434 652 063 or the Australian Competition and Consumer Commission (ACCC) Media enquiries to 1300 138 917, After hours 0408 995 408.

Government and the regulators set policy and regulations for the telecommunications sector.

Communications Alliance is the peak body for Australian communications industry Media enquiries to Sefiani Communications, ( 61 431 478 558.

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak communications consumer organisation representing individuals, small businesses and not-for-profit groups as consumers of communications products and services. Media enquiries to 0409 966 931 or 02 9288 4000.