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Ombudsman welcomes appointment of Paul Fletcher as Minister for Communications, Cybersafety and the Arts

The Telecommunications Industry Ombudsman welcomes the appointment of Paul Fletcher as Minister for Communications, Cybersafety and the Arts.

Ombudsman Judi Jones says, “I congratulate Minister Fletcher on his appointment to the Communications portfolio. His telecommunications industry experience and recent position as Parliamentary Secretary to the Minister for Communications are positive indicators for continued Government commitment to telecommunications safeguards for consumers.

“I look forward to working with Minister Fletcher on improving the phone and internet experience for all Australians during this time of telecommunications transformation.”



For all media enquiries please contact Sarah Carnovale on 0437 548 540 or

About the Telecommunications Industry Ombudsman

The Telecommunications Industry Ombudsman provides a free and independent dispute resolution service for consumers and small businesses who have an unresolved complaint about their phone or internet service. Consumers and small businesses should contact or 1800 062 058.

The Telecommunications Industry Sector

The Telecommunications industry regulators are the Australian Communications and Media Authority (ACMA) Media enquiries to 02 9334 7719, 0434 652 063 or and the Australian Competition and Consumer Commission (ACCC) Media enquiries to 1300 138 917,

Government and the regulators set policy and regulations for the telecommunications sector.

Communications Alliance is the peak body for Australian communications industry Media enquiries to Sefiani Communications, ( 61 431 478 558.

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak communications consumer organisation representing individuals, small businesses and not-for-profit groups as consumers of communications products and services. Media enquiries to 0409 966 931 or 02 9288 4000.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community. We pay our respects to Elders past, present and emerging, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.