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Important information for customers of Epic Broadband

Summary
Current as of 6.20pm, 11 May 2021

Epic Broadband has advised the Telecommunications Industry Ombudsman they are going into liquidation. The Telecommunications Industry Ombudsman is advising customers of Epic Broadband to find an alternative service provider as soon as possible.

Existing complaints about Epic Broadband
 
If you have an existing complaint about Epic Broadband we will continue to handle your complaint. If you have questions about your existing complaint you can contact us. 
 
Making a new complaint about Epic Broadband
 
If you have a new complaint about your Epic Broadband service you should first try to resolve this with Epic Broadband. If the complaint remains unresolved or you cannot contact the provider, contact us, we’re here to help.
 
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