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Community webinars

  • Do you want to learn more about our services and how we can support you and your clients?
  • Are you looking for ways to educate your students, team, or organisation about alternative dispute resolution?
  • Are you seeking live and dynamic ways to engage or upskill your people?

We offer live webinar sessions that tell you about our free, fair, and independent dispute resolution service for phone and internet consumers.

The Telecommunications Industry Ombudsman hosts webinars for telcos, financial counsellors, advocacy groups and community groups. Topics can include:

  • An introduction to the Telecommunications Industry Ombudsman service
  • The complaints we hear about from residential consumers and small businesses
  • Any aspect of our Annual or Quarterly reporting
  • A custom-built session tailored specifically to your organisation’s needs.

Contact us to register your interest for any of these webinars.

Free, fair and independent help for phone and internet complaints.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.