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Indigenous Outreach

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The Resources

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The Telecommunications Industry Ombudsman has created a suite of resources aimed at intermediary organisations working in remote Indigenous communities. 

The resources aim to increase the awareness of people in remote communities that they can come to the Telecommunications Industry Ombudsman if they cannot resolve a problem with their landline, mobile or internet service provider. 

Brochures

The brochure illustrates what Indigenous consumers should do if they want to complain to the Telecommunications Industry Ombudsman.   

Posters

There are four posters available which provide simple information about the Telecommunications Industry Ombudsman.            

Posters are available in Arrernte, Warlpiri, Pitjantjatjara and English.

Free, fair and independent help for phone and internet complaints.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.