Our phone service will be limited for the Victorian public holiday on Tuesday 3 November 2026.
Community engagement
We connect with people, small businesses and communities who need our help by building relationships with trusted community organisations.
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We work with trusted community organisations to reach people, small businesses and communities who need our help.
We focus on reaching disadvantaged and vulnerable communities, including First Nations people, culturally and linguistically diverse communities, people with disabilities, and those facing hardship or abuse. Our outreach includes community events, conferences, webinars and media.
You can find our upcoming events below:
Outreach events
- Learn more about Bring your Bills Day - Armidale, NSW
Bring your Bills Day - Armidale, NSW
4th November 2026: A free event where people can get help with bills and financial issues from experts in one place.
- Learn more about Bring your Bills Day - Tenterfield, NSW
Bring your Bills Day - Tenterfield, NSW
5th November 2026: A free event where people can get help with bills and financial issues from experts in one place.
- Learn more about Bring your bills day Sunshine - Southeast Community Links
Bring your bills day Sunshine - Southeast Community Links
24 November 2026: A free event where people can get help with bills and financial issues from experts in one place.
Order or download materials
You can download or order free brochures and flyers to share with your organisation or community.
Community webinars
Our community webinars are live sessions that help your team understand how we support people with phone and internet issues, including how our free, fair and independent service works, the common complaints we see, and how to support your clients or community. We offer tailored sessions for community organisations, financial counsellors, telcos and educators.
