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Journalist

For all media enquiries please contact the Stakeholder Engagement team via email or 03 8680 8426.

Latest publication

Annual report 2015-16

Visit our Annual Report microsite.

Further information

Faulty internet

Case Study - Complainant 1

A woman contacted us about speed and drop-out issues with her wireless internet connection.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614