Almost 90% of complaints are resolved within 10 business days
Bob’s internet is down, and he can’t fix it with his telco. Where can he go for help? And what is an Ombudsman?
We’ve made these guides to help you with common complaints
They include information about the law and how the complaint could be handled.
- High and disputed charges
- Payment problems and errors
- Faulty services and equipment
- Seeking compensation