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Careers

Career Opportunities

PositionApplications
Senior LawyerVia Seek

Please contact our People & Culture Team for any questions via hr@tio.com.au

Wellness Initiatives

We are always developing our support for the health and wellbeing of our people and adapting to feedback on what would make the Telecommunications Industry Ombudsman a better place to work. Currently our wellness offerings include:

  • Sit to stand desks for every employee
  • Subsidised on-site neck and shoulder massages
  • Fresh fruit delivered twice a week
  • Flu vaccinations
  • Comprehensive EAP program

Employee Assistance Program

Free and confidential support that provides lifestyle and coaching services for you AND your family. In addition to personal counselling through Employee Assist, you can access five other streams including, career, money, lifestyle, conflict and manager assist.

Social Committee

Our Social Committee promotes a positive social wellbeing for all employees through a range of diverse events and activities.  There is a yearly calendar that has events such as social nights, footy tipping, competitions, charity events (e.g. RSPCA cupcake day) and a Christmas Party, all at no cost to you!

Generous Leave Provisions

Parental leave:  For primary carers, 16 weeks paid for mothers giving birth and 11 weeks paid for partners. This is in addition to unpaid leave entitlements.
Annual leave: 28 days annual leave (that’s 8 more than the National Employment Standards).

Salary packaging as a Rebatable Employer

As a not-for-profit organisation we are recognised as a ‘rebatable employer’ by the Australian Tax Office (ATO) which means we can offer salary packaging. This initiative can provide beneficial tax savings for many people.  We offer general salary packaging, solutions cards and novated leasing of cars.

Reward and Recognition

We recognise great employee performance that’s in line with our values and also service recognition.

Green office

Close to Southern Cross Station, our light, bright office has a 4.5 star energy rating, bicycle cage access, three stream recycling waste program and an array of plants to promote health and wellbeing.

Books and Gifts Direct

A selection of books and gifts delivered once a fortnight to TIO for staff purchase at discounted price.  A portion of each sale is donated to charity.

Excess data charges

Excess data charges

An received a bill with $3,200 in excess data charges, but didn’t believe she had actually exceeded her data limit.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614