Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website


Learn What It's Like To Work With Us

Career OpportunitiesWho We Are View NowWhy Join Our TeamMeet Some Of Our Team

Please contact our People team for any questions via or  (03) 8600 8367

Phone and Internet Bundle

case study image

A man contacted us because he was not provided with the service agreed to in his contract for a bundled landline and internet service.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614