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Submission - Communications Alliance's 2025 TCP Code Review Stage 3

Summary
The Telecommunications Industry Ombudsman (TIO) made a submission to Stage 3 of the Review of the Telecommunications Consumer Protections (TCP) Code. As part of the review, Communications Alliance has sought feedback from stakeholders on a draft version of the Code.

The TCP Code is one of the major pieces of consumer protection regulation in the Australian telecommunications sector. This registered industry code was developed by Communications Alliance, the peak industry body for telcos. The TCP Code is reviewed every five years.