Quarter 3 Complaints Report (FY2021) | The Telecommunications Industry Ombudsman
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Quarterly report - Quarter 3 FY2021

Quarter 3 Complaints Report (FY2021)

Summary
Between January and March 2021, residential consumers and small businesses made 30,393 complaints about phone and internet services. This is a decrease of 0.3 per cent compared to the previous quarter, and 6.1 per cent compared to the same quarter last year.