Quarter 1 Complaints Report (FY2022) | The Telecommunications Industry Ombudsman
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Quarterly report - Quarter 1 FY2022

Quarter 1 Complaints Report (FY2022)

Summary
Residential consumers and small businesses made 21,489 complaints about phone and internet services, a decrease of over 11 per cent compared to the previous quarter. The seasonal comparison shows a 37 per cent decrease, a welcome decline after a significant increase in the same quarter last year.