Quick exit

TIO office end-of-year closure

11th Dec 2024
The TIO office will be closed from close of business on the 24 December 2024, and re-opening on Thursday the 2 January 2025. During this time, consumers can still lodge complaints and check the status of their complaints online.

The TIO wishes everyone a very safe and restful end of year break.

Blog

Free, fair and independent help for phone and internet complaints.

The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.