Our People Awards recognising those who go above and beyond

26 June 2023

Every year, the TIO celebrates outstanding employee and team contribution through Our People Awards.

The 2023 Awards, held on Thursday 22 June, recognised the contributions of our people from 1 June 2022 to 1 May 2023. Winners were selected from over 160 nominations submitted by their peers, a clear indication the TIO’s people are doing some fantastic work that deserves to be called out.

These are the winners announced at Our People Awards ceremony:

  • People’s Choice Award - Manager of Learning and Development Tammie McDonald
  • Star Award - The Targeted Resolution Team (Mitchell Hamblyn, Christie Nguyen, Daniel Lee, Douglas Rand, Guido Riveros, James Wisnesky, Joanne Ishac, Julian Mulder, Kali Power, Lewis Baker, Michal Kieca, Nick Carruthers, Puneet Sandhu and Terri Lourey)
  • Heidi Jane Odermatt Leadership Scholarship - Senior Dispute Resolution Officer Michal Kieca
  • Chelsey Callaghan Knowledge Scholarship - Senior Early Resolution Officer Robert Petterwood

Values Awards:

  • Dare to be Great - Business Applications Developer Siranga Gamage and Administration & Facilities Manager Leonie Jensen
  • Respect & Inspire - Quality & User Experience Specialist Valerie Passey and Senior Early Resolution Officer Lawrence Erskine
  • Evolve & Grow - Process Automation Developer Ken Harly and Policy and Systemic Issues Officer Megan Drew
  • Appreciate & Celebrate - Lead Investigator Alana Thompson and Early Resolution Team Leader Joe Selvaretnam
  • Make It Easy - Improvement and Projects Lead Gysvier Noriega and Data and Reporting Specialist Megan Rooney

Ombudsman Cynthia Gebert said, “It’s the people who work at the TIO who drive the organisation, and who help us to achieve our organisational goals. It’s so important to celebrate the good work our people do and show them how valuable their contribution is.

“Our People Awards are a fantastic opportunity to recognise the stand-out people. Well done to everyone who won an award, and those who were nominated.”

The TIO thanks the hosts for the evening, Senior Resolution Officer in the Technical Team Rory Newall and Project ECHO Change Manager Christina Kaldelis.


Questions?

For more information, email[email protected]

Stay up to date with the TIO

Sign up to our latest news, insights and tips to help you with your phone and internet problem

Related blogs

View all
  • Blogs

    When telco problems hit harder: insights from regional Australia

    13 Aug 2026

    The TIO is calling for an overhaul of Australia’s telco regulatory framework after a new report found people in regional, rural and remote communities face ongoing connectivity challenges, limited service options and barriers to resolving phone and internet issues.

    Read more about When telco problems hit harder: insights from regional Australia
  • Blogs

    A new website designed around your needs

    16 July 2026

    On 27 July 2026, we’re launching our new TIO website. The improvements make it quicker and easier for you to find information, get support and understand what to do when you need help fixing a phone or internet problem.

    Read more about A new website designed around your needs