Important information for customers of Epic Broadband | The Telecommunications Industry Ombudsman
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Important information for customers of Epic Broadband

Summary
Epic Broadband has ceased trading and have advised the Telecommunications Industry Ombudsman it is seeking to restructure. There is no time estimate on when this process will be completed.

Existing complaints about Epic Broadband
 
If you have an existing complaint about Epic Broadband we will continue to handle your complaint. If you have questions about your existing complaint you can contact us. 
 
Making a new complaint about Epic Broadband
 
If you have a new complaint about your Epic Broadband service you should first try to resolve this with Epic Broadband. If the complaint remains unresolved or you cannot contact the provider, contact us, we’re here to help.
 
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