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Complaints in Context Increase during April to June 2017
10 August 2017
Complaints to the Telecommunications Industry Ombudsman, as a proportion of services in operation (SIO), were 9.0 complaints per 10,000 for report participants, for the period April to June 2017. This is up from 8.4 for the period January to March 2017.
About the Telecommunications Industry Ombudsman
The Telecommunications Industry Ombudsman (TIO) provides a free and independent dispute service for small business and residential consumers who have an unresolved complaint about their telephone or internet service in Australia.
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