Property owners and renters

We can help any person or business, no matter the size, if they have a complaint about property damage or access to land.

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How we can help

Property and infrastructure
We can help if a telecommunications provider has damaged your land or property while planning, installing or repairing their network or services. We can also help if a provider is trying to recover costs from you for damage to their equipment.
Learn more about Property and infrastructure
Land access
If a provider wants to access your land, you may be able to object. If you object, the provider must make a reasonable effort to talk with you and try to resolve your concerns.
Learn more about Land access

We can help if you own or live on a property and your complaint involves:

Claims that a provider has damaged land or property
Disputing a provider’s attempt to recover costs for damage to its infrastructure.
Telecommunications infrastructure on your land that is unsafe
Infrastructure installed, or proposed to be installed, without proper agreement or legal authority
A provider’s actions when they access, or try to access, your land
Provider not following the terms of a land access agreement
Objections to a provider accessing your land

10-20 minutes