Our submission supports extending the Customer Service Guarantee instruments as a temporary measure, while urging government to continue work to modernise the scheme and develop standards for Statutory Infrastructure Provider internet services.
Submission to DITRDCSA on Extending the Customer Service Guarantee Instruments
26 March 2026
The TIO made a submission to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts on extending the Customer Service Guarantee instruments.
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