Emergency announcement:

Our phone service will be limited for the Victorian public holiday on Tuesday 3 November 2026.

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Submission to the ACMA on improving customer communications for outages

14 March 2025

The TIO made a submission to the ACMA on improving customer communications for outages.

We are broadly supportive of the ACMA's initiatives to improve its regulations for outages, as they help ensure that when an outage occurs, consumers can receive accurate information about the outage.

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