Between 1 July 2021 to 30 June 2024, the TIO received 51,854 phone and internet complaints from consumers living in regional, rural and remote Australia about faults, poor service quality, poor mobile service coverage, outages and accessibility barriers.
Submission - 2024 Regional Telecommunications Review
21 August 2024
The Telecommunications Industry Ombudsman (TIO) published a submission to the Regional Telecommunications Review. Our data shows that Australians living outside of metropolitan hubs are experiencing significant issues with their telcos.
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