You can view and download our submission to Treasury in response to the ACCC Digital Platform Inquiry Final Paper via the link below.
Related links:
Our submission to the ACCC Digital Platforms Inquiry
4 October 2019
Our submission to the ACCC Digital Platform Inquiry - specifically 'Recommendation 23: Establishment of an ombudsman scheme to resolve complaints and disputes with digital platform providers' - is available to view and download.
Questions?
For more information, email[email protected]
Stay up to date with the TIO
Sign up to our latest news, insights and tips to help you with your phone and internet problem
Related submissions
View all- SubmissionsRead more about Submission to the Inquiry on Cyber Security for Small to Medium Sized Businesses and Organisations
Submission to the Inquiry on Cyber Security for Small to Medium Sized Businesses and Organisations
30 Oct 2026
The TIO's submission to the House Select Committee's Inquiry into cyber security for small to medium sized businesses and organisations calls for external dispute resolution pathways to help small businesses recover when cyber incidents affect digital platforms that they rely on.
- SubmissionsRead more about Submission on the Exposure Draft for the Digital Duty of Care
Submission on the Exposure Draft for the Digital Duty of Care
21 Sept 2026
The TIO's submission on the Digital Duty of Care Exposure Draft supports stronger online safety protections and recommends clear dispute resolution standards, including participation in an independent external dispute resolution scheme for digital platforms.