Margaret’s* job means she needs her mobile to make calls and access the internet, but her service is patchy and sometimes doesn’t work at all. Margaret can’t always do her job and can’t rely on her services for internet banking or paying bills online.
Margaret’s internet device uses a mobile connection, and she says it hasn’t worked properly since works were completed on mobile towers in her area.
Her internet quality got worse after mobile tower upgrades.
*Name changed for privacy reasons.