Our phone service will be limited for the Victorian public holiday on Friday 25 September 2026.
Video resources
Watch our videos to learn about who we are and how we can help. You’ll find a range of helpful videos, including Auslan content, that explain our role and guide you through making a complaint about your phone or internet service.
Auslan videos
Watch our Auslan videos to learn about our service, what we do, and how we can help with your complaint.





Videos about our service
Watch our videos to learn about our service, the types of complaints we can help with, and what to expect when you make a complaint.




