Emergency announcement:

Our phone service will be limited for the Victorian public holiday on Friday 25 September 2026.

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Video resources

Watch our videos to learn about who we are and how we can help. You’ll find a range of helpful videos, including Auslan content, that explain our role and guide you through making a complaint about your phone or internet service.

Auslan videos

Watch our Auslan videos to learn about our service, what we do, and how we can help with your complaint.

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Videos about our service

Watch our videos to learn about our service, the types of complaints we can help with, and what to expect when you make a complaint.

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