If you use Auslan, you can request a video appointment with the TIO. We’ll connect you with an Auslan interpreter so you can discuss your phone or internet complaint in a way that works for you. This is part of our commitment to making our service accessible for people who are d/Deaf or hard of hearing.
Auslan booking form
If you are d/Deaf, hard of hearing, or use Auslan to communicate, you can book an appointment with us by requesting a call through our Auslan Video Interpreting Service. We will contact you with an Auslan interpreter using Microsoft Teams.