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Annual Reports and Updates

Our annual report is a comprehensive account of our activities. It includes case studies, annual complaint statistics and a financial statement.

Online annual reports

2017 annual report is available online

2016 annual report is available online

2015 annual report is available online

2014 annual report is available online. 

2013 annual report is available online.

Printable annual reports and updates

These documents are available as Portable Document (PDF) format. To view these files, you will need Adobe Acrobat Reader, which is available as a free download from the Adobe website. If you need these documents in another format (e.g. hard copy), or if you need past annual reports not listed below, please contact us.