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Telecommunications Industry Ombudsman
Telecommunications Industry Ombudsman
The TIO is a fast, free and fair service that helps resolve telephone and internet complaints.
TIO Talks
Small businesses increase use of TIO
Complaints continue to reduce from record levels
Telecommunications in regional and remote Australia
Debt collection practices in the telecommunications industry
Ombudsman monitors telemarketing complaints
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Member News
Update on TIO's new complaint management system
TIO is introducing smart, modern complaint management system to launch 1 May
ACCC and telecommunications Ombudsman tackle phone and SMS scam
Small businesses make more complaints to TIO
Ombudsman to brief TIO Scheme Participants in March 2012