Skip to Navigation
Skip to Content
Read about Accessibility on the Telecommunications Ombudsman website
Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints
Contact Us
Search this site
About us
Making a complaint
Consumers
Publications
Members
Are you a...
Please select your role
Journalist
Government agency
Consumer advocate
Quick Links
Authorisation forms
Consumer complaint form
Membership form
Media releases
Home
Telecommunications Industry Ombudsman
Telecommunications Industry Ombudsman
The TIO is a fast, free and fair service that helps resolve telephone and internet complaints.
TIO Talks
Tech savvy tools will helps teens avoid costly mistakes
Consumer awareness of TIO at all time high
Complaint statistics October-December 2012
Mobile apps
TIO monitors pro-rata charging practices
Useful Links
Read the latest media releases
Find out more about TIO
See our latest stats
A message from the Ombudsman
Members listing
Member News
Member case study
Consumers allowed more time in which to make a complaint
Member Survey reminder
Member Survey 2013
TIO credit reporting complaints