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Telecommunications Industry Ombudsman
Telecommunications Industry Ombudsman
The TIO is a fast, free and fair service that helps resolve telephone and internet complaints.
TIO Talks
Natural disasters and extreme weather delay landline repairs, connections
Complaint statistics January-March 2013
Time limits expanded
TIO monitors misleading telemarketing practices
TIO helps financial counsellors decipher the telco code
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Revised conciliation templates
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Consumers allowed more time in which to make a complaint
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Member Survey 2013
