John Rohan has been the Managing Director of Vodafone Australia Pty Ltd, Vodafone New Zealand Ltd and Vodafone Network Pty Ltd. He has also held the role of Executive Director, Vodafone Pacific. Previous positions include Executive General Manager of James Hardie Building Services and Technologies, Chief Executive of McConnell Dowell's Building Product Group, Australia and New Zealand, and General Manager of Comalco Building Products.
Stephen Dalby - Chief Regulatory Officer, iiNet
Stephen Dalby has been an executive with the iiNet Group since 2003. In his 35-year telecommunications industry career he has worked in retail and wholesale businesses, regulatory and corporate affairs, quality assurance and corporate social responsibility. Steve is based in Perth and is also Chief Executive Officer of Chime Communications Pty Ltd, iiNet's carrier subsidiary.
Michael Elsegood - Manager, Consumer Safeguards and Compliance, Optus (B Eng (Hons), MBA)
Michael Elsegood supervises Optus's Disability Action Plan, and manages numbering matters and Optus's compliance with obligations that support law enforcement agencies. In a telecommunications industry career spanning more than 30 years, he has been involved with call charging and billing accuracy standards, quality of service reporting, end-to-end performance standards and number portability.
Iain Falshaw - Managing Director, ACN Pacific (BA(Hons) GAICD)
Iain Falshaw has been Managing Director of ACN Pacific since January 2008, and a Director since the company's inception in 2004. He has over 22 years of experience in the telecommunication industry in a number of international markets including New Zealand, UK, USA, Malaysia and Singapore. He is also a director of the Direct Selling Association of Australia.
Jane Harvey - Independent Director (BCom, MBA, FCA, FAICD)
Jane Harvey has extensive experience across the financial services, health care and public company sectors. Directorships include: IOOF Holdings Ltd, David Jones Ltd, Medibank Private Ltd, Colonial Foundation Trust, and oversight Board of the Department of Treasury and Finance. Victorian Council member of the Australian Institute of Company Directors.
Jules Scarlett - Director - XCo Customer & Complaint Management, Telstra (BA LLB (Hons))
Jules is Director, XCo Customer & Complaint Management at Telstra. Jules has responsibility for the framework of driving customer satisfaction at Telstra as well as facilitating senior customer service reviews. Jules is also responsible cross company for complaint management. She has worked for Telstra for over 12 years.
Louise Sexton - Group General Counsel & Company Secretary, Vodafone Hutchison Australia (BA, LLM, MBA (Executive))
Louise Sexton is Group General Counsel and Company Secretary of Vodafone Hutchison Australia (VHA) and Company Secretary of Hutchison Telecommunications (Australia) Limited (HTAL).
Prior to the formation of VHA in June 2009, Louise had been General Counsel and Company Secretary of HTAL since September 1998.
Louise has extensive legal and regulatory experience as General Counsel and Company Secretary in listed public companies across a number of high technology industries in Australia.
Louise also brings experience from her time working for the Federal Attorney-General's Department and for one of Australia's largest law firms.
Phill Sporton - Executive Director of Service Delivery, Telstra (B App Sci (App Elec))
Phill Sporton is the Executive Director of Service Delivery in Telstra Operations. This area of Telstra is responsible for the installation, connection and repair of Telstra's products, services and plant. Along with Australia's largest field workforce (approximately 3,500 field technicians), Phill's organisation is made up of teams across field-related customer activation and assurance functions, fault recording call centres and a range of back of house and support functions.
Having started with Telstra as an engineer in 1983, Phill has spent 28 years at Telstra in a range of roles, including several positions in senior management.
Alexandra Thomas - Vice President, Managed Services and Delivery, Optus
Alex was appointed to this role in 2010 and is responsible for professional and managed services at Optus, as well as customer service operations for business and government customers. Since joining Optus, Alex has held various senior roles within the company. Prior to taking on her current role Alex was Optus's Director of Transformation, a company-wide strategic transformation program.
Christine Williams - Deputy Director, Regulatory Affairs, Telstra (Alternate Director) (BA, LLM)
Christine has performed a range of roles as regulatory manager and legal counsel for many difference aspects of Telstra's business. Before joining Telstra in 1996, Christine was a senior associate in private legal practice.
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Collins Street West Vic 8007
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TTY1800 675 692
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