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Velox Telecommunications Pty Ltd

Trading name:
Velox Telecommunications Pty Ltd
Member name:
Velox Telecommunications Pty Ltd
Member category:
Telephone Service Provider
Member status:
Member - Active
Carrier License:
PO Box 160
Facsimile number:
(07) 3354 1067
Customer service number:
1 800 083 569
Web address:

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Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614