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Senior Legal Counsel

The Senior Legal Counsel provides expert legal advice and solutions in a commercial context to the TIO to help it deliver its business goals, under the supervision of the Executive Director Shared Services & CFO.  The role includes providing assistance and advice to all areas of the TIO, including on privacy issues and legal aspects of more complex complaint investigations.
5pm, Monday 8th May 2017

Dispute Resolution Officers

Your role as Dispute Resolution Officer is to receive, refer and resolve consumer complaints about telecommunications service providers. The Dispute Resolution Officer is a flexible and responsive role in which officers manage cases across the full dispute resolution lifecycle, based on business needs.                


Our office is centrally located near Southern Cross Station in Docklands and is well supported by both train and tram.

We are an Equal Opportunity Employer. We are committed to being a diverse workplace that represents a wide range of backgrounds and experience. We promote a harassment-free workplace.

Privacy of job applicants

We are committed to protecting personal information we handle. We comply with the Privacy Act 1988, including the Australian Privacy Principles. To find out what kind of personal information we collect from job seekers when they apply for a position at the TIO, please read our Employment candidate privacy collection statement.


case study image

A man contacted us because he was not provided with the service agreed to in his contract for a bundled landline and internet service.

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