Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website


Industry media enquiries

For telecommunications industry media enquiries contact the Communications Alliance via Sefiani Communications on 0431 478 558 or 02 8920 0700.

Consumer advocacy media enquiries

For telecommunications consumer advocacy media enquiries contact the Australian Communications Consumer Action Network (ACCAN) the media liaison Luke Sutton on 0409 966 931 or 02 9288 4000.

For all other media enquiries please contact the Telecommunications Industry Ombudsman Stakeholder Engagement team via email on 03 8680 8449.

Latest publications

Excess data usage

Brenda - Case Study

The owner of a small pharmacy contacted us after getting billed more than $8,000 for going over her internet usage limit.

Next step?