Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Sign up for media alerts

Please enter your details below to receive media alerts from us, annual reports and media releases.

Your details

Please sign me up for

Billing dispute and suspended service

Case Study Small Business

A small business had their internet services deactivated due to a misunderstanding on billing.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614