14 Dec 2015New complaints to the TIO in July-September 2015 were at their lowest levels since July-September 2006. While July-September is typically the TIO’s quietest period, the seasonal decrease was accompanied by further reductions in complaints from mobile users.
14 Dec 2015In August 2015, the TIO commented on the government’s draft Migration Assurance Policy Statement and Framework, aimed at setting the rules for migrating consumers to the National Broadband Network (NBN).
14 Dec 2015In the 2014-15 financial year, 23.8 per cent of the new complaints we received involved a contract issue.
14 Dec 2015In October 2015, the TIO held its annual meeting with its Critical Friends Group. The Critical Friends Group, an initiative of TIO’s current Disability Action Plan, was formed to provide advice to the TIO about increasing accessibility to, and raising awareness of the TIO’s service, and to highlight telecommunications issues that impact people with disabilities.
14 Dec 2015The TIO will be closed from midday on Thursday, 24 December 2015 and will reopen at 9am on Monday, 4 January 2016.
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.
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