20 Sep 2012The Telecommunications Industry Ombudsman (TIO) supports recommendations made by Energy and Water Ombudsman NSW to raise awareness of free Ombudsman services to consumers who are thinking about using a Credit Repair Agency.
21 Jun 2012Since my appointment as Ombudsman, the TIO has focussed on making our services more effective for consumers and service providers.
21 Jun 2012The TIO recorded a total of 52,231 new complaints between 1 January and 31 March 2012 – an 8.6 per cent rise from the previous quarter.
21 Jun 2012Ninety-four per cent of consumers who come to the TIO are satisfied with the referral service they receive, a new survey has found. And there is an even higher satisfaction with TIO conciliation services.
21 Jun 2012From time to time the TIO receives complaints from small businesses that have received large telephone bills as a result having their telephone system (known as PABX) hacked.
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.
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