23 Nov 2012A fire that broke out in the Warrnambool exchange on Thursday 22 November has shut down landline, mobile and internet connections for around 60,000 customers in South West Victoria.
29 Oct 2012Consumers made 193,702 new telco complaints in 2011-12, a decrease of two per cent on the previous year, according to the 2012 Telecommunications Industry Ombudsman (TIO) Annual Report.
22 Oct 2012The TIO’s 2012 Annual Report release has been postponed to 10.00 AM Monday 29 October.
20 Sep 2012The Telecommunications Industry Ombudsman (TIO) supports recommendations made by Energy and Water Ombudsman NSW to raise awareness of free Ombudsman services to consumers who are thinking about using a Credit Repair Agency.
21 Jun 2012Since my appointment as Ombudsman, the TIO has focussed on making our services more effective for consumers and service providers.
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.
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