13 Mar 2013Consumer awareness of the TIO has more than doubled in the past four years, recently completed research has revealed.
13 Mar 2013The TIO received 38,287 new complaints between October and December 2012, a slight increase of 1.4 per cent from the previous quarter.
13 Mar 2013Faster internet and more affordable mobile devices have allowed consumers to access globally available services anywhere, anytime.
13 Mar 2013The TIO’s Industry Improvement team is monitoring complaints from consumers who have received unexpectedly high bills in their first month of a plan or in a final bill.
13 Mar 2013Ombudsman Simon Cohen has reminded service providers that they must not collect charges disputed by consumers.
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.
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