04 Jun 2013The TIO’s Industry Improvement team has monitored 20 providers about misleading telemarketing practices in the past year. More than 950 consumers made complaints about being misled into transferring their services to those providers in that period.
04 Jun 2013Financial counsellors are learning about the telecommunications industry code and the rights and obligations of consumers thanks to training run by the TIO.
08 May 2013ASIC has launched a series of multimedia classroom activities to help teenagers navigate the costs of mobile phones.
13 Mar 2013Consumer awareness of the TIO has more than doubled in the past four years, recently completed research has revealed.
13 Mar 2013The TIO received 38,287 new complaints between October and December 2012, a slight increase of 1.4 per cent from the previous quarter.
TIO Talks archive
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