For all media enquiries please contact the Stakeholder Engagement team via email or 03 8680 8449.
09 Apr 2018
Telecommunications Industry Ombudsman, Judi Jones, today gave a speech exploring the nature of complaints about phone and internet – including the positive reasons why phone and internet providers should care about complaints.
09 Mar 2018
New research undertaken by the Telecommunications Industry Ombudsman and Community Legal Centres Queensland shows that almost half of community legal workers in that state are seeing clients burdened by phone and internet issues every week.
01 Mar 2018
Beware of calls recommending switching telcos They are not endorsed by the Telecommunications Industry Ombudsman.
22 Dec 2017
The Telecommunications Industry Ombudsman receives many complaints from consumers about the speed of internet services delivered over the National Broadband Network (NBN).
25 Oct 2017
On 26 September 2017, the Telecommunications Industry Ombudsman Board adopted changes to the organisation’s Terms of Reference.
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