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09 Mar 2018
New research undertaken by the Telecommunications Industry Ombudsman and Community Legal Centres Queensland shows that almost half of community legal workers in that state are seeing clients burdened by phone and internet issues every week.
01 Mar 2018
Beware of calls recommending switching telcos They are not endorsed by the Telecommunications Industry Ombudsman.
22 Dec 2017
The Telecommunications Industry Ombudsman receives many complaints from consumers about the speed of internet services delivered over the National Broadband Network (NBN).
25 Oct 2017
On 26 September 2017, the Telecommunications Industry Ombudsman Board adopted changes to the organisation’s Terms of Reference.
19 Oct 2017
Understanding Financial Difficulty in Western Australia report.
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.