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TIO News

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Latest news

Complaint statistics January-March 2014

16 Jun 2014

The TIO recorded 36,256 new complaints from January to March 2014, 8.7 per cent more than the previous quarter, but 9.4 per cent fewer than at the same time in 2013. 

Future proofing the MPS code

16 Jun 2014

The TIO has offered recommendations to future proof the regulation of Mobile Premium Services (MPS) in its submission to a review of an industry code.

Disability action plan launched

16 Jun 2014

The TIO's third Disability Action Plan aims to make us more accessible.

15 May update for Conec2 customers

15 May 2014

Following Conec2 going into administration on Friday, 9 May 2014, the administrators have advised that all Conec2 customers will need to seek new services

15 May update for One Telecom and ONE Seniors customers

15 May 2014

Customers of OneTelecom and OneSeniors will need to seek new services. This follows information from Vocus Communications Ltd which acquired OneTelecom and iBoss services.

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Disputed credit default listing

case study - credit listing

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