Following Conec2 going into administration on Friday, 9 May 2014, administrators Jirsch Sutherland have advised that all Conec2 customers will need to seek new services
Consumers who need a service for medical reasons are encouraged to seek one as soon as possible.
Will I be able to keep my number?
Where services have been disconnected, consumers' phone numbers may have been placed in quarantine, which means they can request but are not guaranteed to have the number reassigned to them when they are reconnected.
How we can help
The TIO is limited in the help it can offer consumers to resolve any complaints at this stage.
People whose services are disconnected should seek new services as soon as possible. If you have difficulties in having your services reconnected with your new provider, or if there are unresolved billing issues with your Conec2 service, you can contact us for further assistance.