17 Apr 2018
09 Apr 2018
Telecommunications Industry Ombudsman, Judi Jones, today gave a speech exploring the nature of complaints about phone and internet – including the positive reasons why phone and internet providers should care about complaints.
09 Mar 2018
New research undertaken by the Telecommunications Industry Ombudsman and Community Legal Centres Queensland shows that almost half of community legal workers in that state are seeing clients burdened by phone and internet issues every week.
01 Mar 2018
Beware of calls recommending switching telcos. They are not endorsed by the Telecommunications Industry Ombudsman.
22 Dec 2017
The Telecommunications Industry Ombudsman receives many complaints from consumers about the speed of internet services delivered over the National Broadband Network (NBN).
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.
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