Systemic Insight: Loss of telephone numbers during migration to the NBN
18 Jul 2018
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Six Month Update Published Today
17 Apr 2018
Judi Jones CommsDay Speech 2018
09 Apr 2018
Telecommunications Industry Ombudsman, Judi Jones, today gave a speech exploring the nature of complaints about phone and internet – including the positive reasons why phone and internet providers should care about complaints.
Vulnerable Queenslanders struggle with phone and internet issues
09 Mar 2018
New research undertaken by the Telecommunications Industry Ombudsman and Community Legal Centres Queensland shows that almost half of community legal workers in that state are seeing clients burdened by phone and internet issues every week.
Beware of calls recommending switching telcos
01 Mar 2018
Beware of calls recommending switching telcos They are not endorsed by the Telecommunications Industry Ombudsman.
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