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22 Apr 2016
Telco complaints as a proportion of services in operation (SIO) increased 29 per cent in January-March 2016, but dropped 13.8 per cent from the same time last year. The results were released today in the Complaints in Context report by the Telecommunications Industry Ombudsman and Communications Alliance.
18 Feb 2016
New complaints to the Telecommunications Industry Ombudsman (TIO) in October-December 2015 were at the lowest level since July-September 2006, according to TIO statistics released today.
08 Feb 2016
Complaints as a proportion of telcos’ services in operation (SIO) were almost 13 per cent lower in the December quarter 2015 and 27 per cent lower compared to the same time the previous year, according to the telecommunications Complaints in Context report, released today.
21 Jan 2016
The Telecommunications Industry Ombudsman (TIO) Limited welcomes a new member to its Board of Directors today.
15 Dec 2015
Complaints as a proportion of telcos’ services in operation dropped a further 15 per cent in the September quarter, according to the Telecommunications Complaints in Context report, released today.